Contact Waismo
Email [email protected]. Waismo is operated by S7 Business Solutions under SIGMA7 BUSINESS CONSULTANCY SERVICES.
To help us investigate, include the platform (website, Android, or iOS), app version if visible, device/OS version, steps to reproduce the problem, and the public card or promo name or ID. Screenshots are useful after removing private information.
Do not email sensitive financial credentials
Do not send passwords, one-time codes, full card numbers, CVVs, government IDs, bank statements, or account-access credentials. Waismo support will not ask for your Apple, Google, Facebook, or bank password.
Account and sign-in help
State which sign-in method you used and the account email or Apple private-relay email, if known. Do not send the password or provider authorization code. If you cannot sign in, include the exact on-screen message without exposing tokens or codes.
Catalog or promo correction
Use the in-app correction option when available, or email the public offer name, issuer, official source URL, and what appears incorrect. Do not include private account or transaction information.
Ask Waismo concerns
Use the in-app report control when available. You may also email the general topic and why the response was unsafe or incorrect, but do not forward a transcript containing secrets or private financial details.
Privacy and deletion
Read the Privacy Policy and Data Deletion instructions. For a deletion request, use the subject Waismo Data Deletion Request and identify the account or specified record concerned. Current mobile builds do not provide a verified end-to-end server-account deletion action.
Issuer applications and decisions
Waismo cannot approve an application, change an issuer decision, confirm a bank's private account status, or resolve a merchant transaction. Contact the relevant issuer or merchant through its official channel for those matters.